State Farm® Insurance Agent Shank Kothare

"Couldn’t be happier with my experience. Recently switched over and the process was beyond simple. 10/10!"

"This agency is one of the most detailed and professional group I’ve met. When I came to TN I knew no one, they invited me in and made me feel like I was family. They are so helpful during claims, or any other unforeseen situations that come with the insurance world. Love these people! ❤️"

"Love taking your payments but dont file a claim, ghost town!"

"!!!Avoid at all costs!!!

Absolute joke of a provider. They are lightning-fast when it comes to taking your monthly premium payments, but the second you file a legitimate confirmed claim, they completely vanish. Disappearing act at its finest. Save your money and go with a company that actually stands by their policies."

"You just have to be there in times that matter."

"Extremely disappointed after 8 years, 7 policies, and the 1st claim took 17 days f9r someone to show up and only after my follow up. Then had two different roofers confirm the claim and the adjuster shows up knowing the deductible. Then you can guess what happens, nothing is independent over there as they claim. RUNNNNN or just save your money on the policies bc you'll just pay the cost of repairs anyway."

"The staff at this State Farm office is truly exceptional. When my granddaughter's car was totaled, they handled everything quickly, making a stressful situation much easier for us! Diane and Amanda not only ensured the process and payment was prompt, but also taking time to call and check in. Their care always has a personal touch. Highly recommend this team!"

"Super friendly folks in this office. They work with their clients. So glad I left my last insurance company (progressive) and came back to State Farm. Especially this office."

"Shank Insurance with State Farm is the best Insurance agent. Amanda in his office has called me twice in less than 3 months with savings on both my vehicles that I have full coverage Insurance on. If you are looking to change Insurance companies call Shank today. You won't regret it."

"From wind storm damage to ice and trees Mrs. Diane worked her magic. Our family is very thankful for the many times she answered our calls and helped us navigate through the claims process. I’m old as dirt and have been with this office since I was a teenager. Thank you State Farm and Mrs. Diane for making chaotic situations easy to navigate!"

"My truck was broken in at work. Front drivers side window was smashed in. Diane at the office found someone to come to my work and replace my window same day. Saved me from having to find someone and driving in 30 degree weather without a window. I love the agency and love the service they provide"

"If there's a good experience to be had after your car being totaled, I don't know that I could have had a better one.
The team at Shank Kothare's State Farm office were amazing! Diane tolok especially good care of me and went out if her way to ease the stress of losing me automobile.

Thank you!"

"I received excellent service from Diane when I was stuck in another city with my car unable to start. I was able to get roadside assistance to diagnose the error and a tow to a nearby mechanic. Diane was patient, kind, helpful, and very responsive during a stressful moment on our trip. Her prompt and calm nature helped put me at ease. The end-to-end experience was painless."

"Wonderful insurance agency who deal with personal relationships, the old fashioned way, with their clients.
Shank and Amanda handle my home and car insurance policies."

"I have had the privilege to work with these fine people at the Shank Kolthare State Farm Insurance office in Nashville for years and years. I wanted to say that Diane, the office manger, is so helpful with everything; from claims, information, and guiding me to the right place to get my car repaired after a collision. When you need great insurance folks to work for you; and with you; go to Shank Kolthare’s office in Nashville. Also Betty Ann, and Amanda, are also extremely helpful; and the receptionist Ariana, is also so polite and helpful. Great folks, and great service, at Shank Kolthare’s State Farm Insurance agent in Nashville!!"

"I originally got connected with Amanda for home insurance and she also offered to check into car insurance for me. I’m so glad she did — she took the time to look into it and found me a great price that was much more affordable than my previous insurance, with even more perks included.

Amanda was so sweet, helpful, and made the process smooth and easy to understand. My last insurance rate was very high, so I really appreciate her effort in helping me find something better. I’m grateful for her support and highly recommend her to anyone looking for insurance."

"I’m a huge fan of my State Farm agent and team! I’ve been a valued member of the Shank family since 2001, and Amanda has been my go-to person for years now. She’s incredibly helpful and always goes above and beyond to ensure we get the best possible quotes for our home and car insurance policies. Amanda is always on the lookout for any nationwide changes that might impact us and makes sure to keep us informed. She’s also incredibly personable and a pleasure to speak with on the phone."

"ETA: Almost a year later I am having to use my insurance to repair my vehicle after a fender bender. I have had a time with rental car company and once again Diane has gone above and beyond to help me. She is top notch as are all of the other people I have interacted with at the office. During this process we lost my mother in-law and we received a hand signed card from them expressing their sympathy for us. EVERYONE hand signed the card and it was so thoughtful and unexpected.

Diane has been so friendly and helpful after I was in an accident last week. She was able to get a rental car for me through my policy while we waited for the other insurance information. She has also answered all of my questions even when they were about the other insurance company. The receptionist Betty is also very friendly. Thank you ladies for everything!"

"The absolute best is all I can say! Called about a tree falling on my house and Diane had someone coming to assess damages within the hour. Absolutely great service and communication. Thank you again!"

"Grateful for State Farm's Support - Especially Diane Mullins and Justin, and the Shank Kothare's Team.

I recently went through the process of getting a new roof due to vandalism and filed a claim with State Farm. While there were a few bumps along the way and initial challenges with the claim, I'm incredible grateful that the company took the time to review everything more closely - and ultimately approved my claim.

A special thank you to Diane Mullins at the local branch led by Shank Kothare and his team, and Justin - the adjuster, who were patient, professional, and truly advocated for me throughout the process. They were so helpful in making sure my concerns were heard and addressed.

In the end, I will get the new roof I need, and I appreciate that State Farm followed through. Its reassuring to know that they stand behind their policyholders when it counts.

Thank you again to everyone who helped - your support will make a real difference!"

"I’m so grateful I ended up with this office for my insurance needs. When I first started shopping around, Amanda was the only person who truly took the time to explain everything clearly. She was so friendly and knowledgeable that I immediately felt confident in my decision.

Then, unexpectedly, I was in a car accident that (luckily) wasn’t my fault. Diane has been absolutely invaluable during this time. I’ve been a nervous wreck, but she has guided me through every step with such kindness, clarity, and patience. She made a stressful situation feel manageable, and I truly felt like I had someone in my corner.

The kind of genuine, human service both of these ladies treated me with is rare these days. It really makes a difference when you're going through something stressful. I can’t recommend them enough!"

"Recently I had to go through the process of filing a personal property claim due to a lightening strike at our home. The main claims department for State Farm became difficult to navigate since I was never able to contact the same person on the phone. I reached out to Diane in Shank’s office and she navigated the process with me perfectly! She made the calls and made sure all the paperwork and photos were in the front of State Farm’s main claims department. She kept the claim moving forward and helped me to reach the end! If it were not for Diane I would still be talking to different people, requesting different things. Shank’s team works with you not against you! Thank you, Diane, Amanda, and Shank!!"

"I just wanted to take a moment and recognize Diane at this office for going above and beyond the call of duty. My wife and I had multiple claims in the last few months, and the staff at Shank's office went out of their way to assist us at every turn. This office has always been helpful over the years when we have had questions or concerns that needed immediate attention. Shank has an excellent team. If you are looking for a P&C agent, contact this office ASAP. And thanks again, Diane!"

"Diane and Amanda have been SO helpful to me in getting my windshield replaced after having difficulty with the first place I chose to have it repaired, gave me trouble, Amanda was so helpful and sweet in getting me to the right people!"

"Amanda at Shank Insurance was patient in answering all of my questions and gave me immediate follow-ups when I needed clarification. She was great throughout the whole process of my switching insurance. I saved 90.00 per month switching to State Farm from Progressive! Very happy customer."