State Farm® Insurance Agent Shank Kothare
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Logan Sport
November 22, 2024
"Dianne was a pleasure to work with and made the process of getting insurance on my vehicles a breeze. A true professional with a talent at customer service."
"Logan, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Shank"
Olivia Schapker
November 18, 2024
"Diane within Shank’s office was so helpful and quick to respond when I needed to close a claim for a minor fender bender. A+ service!"
"Olivia, thank you for the kind words! We're so glad Diane has been helpful and friendly—she’s a great asset to our team! - Shank "
Michelle Deshotels
October 31, 2024
"Big shoutout to Amanda for helping me get the right business coverage ! So personal-able and got everything handled very quickly. So happy she is my agent ! Highly recommend the whole office !"
"Michelle, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Shank"
Tamara Davenport
October 30, 2024
"Diane at Shank Kothare’s StateFarm office provides great customer service. She follows up on everything she promises to deliver in a timely manner. I highly recommend them!"
"Tamara, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Shank"
Jeremy Porter
October 24, 2024
"Amanda at the Shank Insurance State Farm Agency is the definition of customer service. After my former account contact left the company, I didn't know who was handling my account going forward. When I called to cancel my policy thinking that I found something more reasonably priced, Amanda was quick to find items in my policy that I wasn't getting credit for. She is responsive, educated with the products, and experienced. If the overall service industry was as consistent as Amanda, we'd all have a much better experience. Thanks!"
"Jeremy, we're thrilled to hear that Amanda provided you with such exceptional service! It's wonderful to know that she went above and beyond to serve your insurance needs. My team and I appreciate you and your business! Thank you. - Shank"
Paul Davis
October 17, 2024
"The plastic water supply line to my refrigerator developed a tiny leak while I was away for three weeks. Hard wood kitchen floor was soaked. Diane Leftwich, Office Manager at Shank Kothare State Farm, got me started with my claim and gave me just the advice I needed. I will always have my insurance with Shank and Diane and always have a braided stainless steel water supply line to my refrigerator."
"Paul, thank you for sharing your experience! We're glad to hear that Diane was able to assist you with your claim and provide the advice you needed. She is an asset to our team. Your loyalty to our office is truly appreciated! If you need anything further, don’t hesitate to reach out. - Shank "
Maria Barnett
October 16, 2024
"Everyone at Shank’s office is truly amazing. Amanda is always quick to call me back when I need her and she stepped in and said she would take care of everything when I was having a home built and needed to add homeowners insurance. I didn’t have to do anything. I’ve been with them for years and have no plans to go anywhere else!"
"Thank you so much for your kind words, Maria! We’re thrilled to hear that Amanda has been so helpful and responsive to your needs. Your loyalty over the years means a lot to us! - Shank "
Lara Kuhlman
October 3, 2024
"A great group of people! My customer service experience is always excellent."
"Lara, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Shank"
Amanda Legros
September 19, 2024
"Diane has been so friendly and helpful after I was in an accident last week. She was able to get a rental car for me through my policy while we waited for the other insurance information. She has also answered all of my questions even when they were about the other insurance company. The receptionist Betty is also very friendly. Thank you ladies for everything!"
"Amanda, thank you for sharing your positive experience with our team! That is exactly what we are here for. We appreciate you putting your trust in our office and we are grateful for your business. - Shank"
Tina Gionis
September 19, 2024
"Amanda is the best insurance agent ever. I had a client who needed a COI revised multiple times and Amanda ensured that it got done quickly so I didn't lose a job. I love working with her and recommend you work with her too!"
"Thank you so much for your kind feedback, Tina! Your experience with our team is exactly what we strive for. We appreciate your business and look forward to serving your insurance needs for years to come! - Shank"
Sharese Chapman
September 18, 2024
"Absolutely hands down the best experience!!! Amanda rocks!!! She explained everything in language that made sense to a person not in the industry and she made suggestions for my policies that set me up for success!! I couldn't be more grateful. Thank you! Thank you!"
"Sharese, thank you for taking the time to leave such a kind review! I’m happy to hear Amanda took such great care of you. My team and I are always here to serve you and your insurance needs! - Shank"
Hetul Patel
September 5, 2024
"Shank Kothare and his team, notably Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. Really Impressed!"
"Thank you for the fantastic review, Hetul! We’re delighted to hear that you found our process quick and easy, and that our team was friendly and knowledgeable. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Shank "
Ryan Lawson
August 29, 2024
"I have been a customer since 2003. My parents have been customers for over 40 years. They are experts in their field and their customer service is beyond exceptional. They know my entire family by name and I feel welcomed when I walk through their doors. It’s like walking into my own home. I have several policies with them and never have any issue when I need help. Anyone who has policies with them are truly being taken care of and treated like family."
"Ryan, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Shank"
Teresa A Lawson
August 29, 2024
"Shank Kothare and his team, notably Diane and Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. We can reach them easily by phone or email. They help quickly in non-urgent and emergency situations. Like a good neighbor....."
"Teresa, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Shank"
Rachel Bowlin
July 17, 2024
"Dianne and Amanda are AMAZING! ALWAYS A BIG HELP! BEST CAR INSURANCE I HAVE EVER HAD!!!!"
"Rachel, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Dianne and Amanda. - Shank "
Alyson Adams
July 11, 2024
"Diane helped me through the process of my car insurance claim and made the process simple and easy. She was readily available to answer any questions I had and provided quick responses. I will never question my decision in choosing StateFarm as my car/rental insurance. Thank you for being calm during a difficult time. I'm glad StateFarm is on my side!"
"Alyson, any question that you have, our team is ready for! Thank you for trusting each of us to assist you in your time of need. - Shank"
Jeromy Jones
July 8, 2024
"I have recently transferred to Shank Kothare from a previous State Farm agent where I had to file a claim on May 11th due to a hit and run incident. I got absolutely no assistance from my previous agent in regards to my claim, dealing with some issues with the collision center that made repairs to my vehicle. I switched agents just last week and I received a call from Diane asking me to recap everything that happened day one of my claim until now, In less than 15 minutes from speaking to Diane and her making a phone call. I had results in minutes that's taken almost 2 months Diane was God sent and I greatly appreciate her and everyone involved at Shank's office. I've finally found an agent that cares about their Customer!!!"
"Jeromy, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Shank"
Kaylynn McGuire
July 2, 2024
"Really sweet, helpful thorough and insightful. I appreciate her help so much. Thanks Amanda!"
"Kaylynn, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Shank"
Shavone Ewin
May 30, 2024
"I have been working with this office for years, they are absolutely amazing!! Diane is so knowledgeable. She has helped me with claims witch we know can be frustrating. Amanda is always ready and willing to help. I thank them all they are wonderful!!"
"Shavone, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Shank"
Karen Riekeman
May 10, 2024
"This office could not be nicer or more helpful. Diane, who handles claims for the office, went out of her way to make sure our claim was handled carefully and called to check on things several times during the claim process. Our claim was a tricky one due to several factors but they took care of it with flying colors. Thank you."
"Karen, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Shank"
Courtney Grant
May 6, 2024
"I will never, EVER leave Shank as my insurance agent. He is epitome of a beautiful human. My children and I were in an accident involving a pedestrian, which was horrific for all involved. While the pedestrian was ok, I was (mentally) not. I couldn't find my insurance cards and called him late in the evening. He picked up on the first ring and in under 10 minutes I had what I needed. This is not an insurance agent; he is literally a good neighbor... and is always there."
"Courtney, my team and I will always be here for you! We care for our customers deeply and we're proud to serve you each day. Thank you for your very kind review! - Shank "
EvaS
May 1, 2024
"Amanda was amazing - we had a hard time finding homeowner's insurance through no fault of our own, and they pulled through and made it happen, even going so far as to come out and take pictures to satisfy the underwriters. Amanda walked me through the whole process and communicated like a star. Highly recommended!"
"Thank you, EvaS! We're glad to hear that you had a great experience with our team! The best compliment my team and I can get is being recommended to others! - Shank "
Lisa
March 10, 2024
"I cannot say enough about Diane. She has always been there for me, even calling me on a Sunday. She goes above and beyond and truly cares about her clients."
"Lisa, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shank"
K Steele
January 30, 2024
"Amanda was truly amazing throughout the entire transition from my former insurance to State Farm. She was through and easy to chat with! She understands that my schedule is ridiculous and offered to text with me so that we could still proceed. Absolutely worth it to switch! Finally feel like my car insurance company is there for me!!"
"Thank you for your kind review, K! We are so glad Amanda could help you and she was able to make your transition a smooth one. Welcome to State Farm! - Shank "
Desiree Whitlock
November 17, 2023
"This office is just wonderful!! They are excellent in their service and they really do care about their customers. I would not go anywhere else. We have been State Farm customers for 40+ years. Thank you Shank and staff!!"
"Thank you for the kind words, Desiree! We love to hear that our team has made you want to stick with State Farm for over 40 years. Your dedication means so much to our office! "